when you encounter complex issues that no one can answer on their own
when you need to come up with a common vision, priorities and solutions with the people concerned by a topic
when you want to innovate
when you want to bring different actors (employees, customers, suppliers, partners, etc.) together around a project and strengthen human connections and commitment.
What conditions are needed to implement CI?
Collective intelligence requires that a specific operating framework be respected.
Here are a few principles for living collective intelligence:
Sharing Everyone dares to express themselves and share their point of view with others in an environment of trust.
Listening The group makes sure to listen to each other and have one conversation at a time.
Caring Everyone adopts a mindset that is sensitive to the common good, focused on the project at hand and works to maintain the group dynamic.
Reservation of judgement Judgement is a natural reaction. However, it is essential to identify judgmental thoughts about yourself, the group or the project and limit their expression in order to maintain an environment of trust.
Respect of time limits Working within a defined time frame has many advantages, such as generating new ideas in a limited time, developing an environment of trust and hard work by respecting the set time limits, etc.
Freedom of movement Everyone can choose when to take a break (for a snack, a technical issue, to clear their head, send an email, etc.) so as to be really present physically and mentally with the group for the remaining time and ensuring everyone is respected at all times.
Choice of space Everyone can choose the place that suits them best to hold a conversation, draw, write, etc.
Using these principles leads to the co-responsibility of those present, a prerequisite for the development of collective intelligence in the group.